Moon Wood Furniture Privacy Policy

Last Updated: July 2026

1. Who We Are

Moon Wood Furniture is an Indonesia-based furniture manufacturer and direct exporter supplying retailers, wholesalers, importers, and hospitality buyers worldwide. This privacy policy explains how we collect, use, and protect information gathered through our website at moonwoodfurniture.com.

2. Information We Collect

We collect personal information only when you voluntarily submit it through our contact or quote request form. This may include:

  • Your name
  • Your email address
  • Your company name
  • Your phone number
  • Any details you provide in your message

We do not collect any information beyond what you choose to submit through our contact form. We do not require account registration and we do not run newsletter signups.

3. How We Use Your Information

Information you submit through our contact form is used solely to:

  • Respond to your inquiry
  • Provide pricing and production information
  • Follow up on quote requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Google Analytics & Cookies

Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymous data including pages visited, time spent on the site, and general geographic location. This data does not identify you personally and is used only to improve our website.

Google Analytics sets limited cookies on your device to enable this anonymous tracking. We do not use advertising cookies, tracking pixels, or any other data collection tools beyond Google Analytics. For more information on how Google handles this data visit google.com/policies/privacy.

5. Data Storage and Security

Information submitted through our contact form is stored securely and accessible only to the Moon Wood team. Please be aware that data submitted through our website may be stored on third party servers including our website hosting provider. We take reasonable steps to ensure these providers maintain appropriate security standards.

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. We retain your information only as long as necessary to respond to your inquiry.

6. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to request deletion of your data.

If you are located in the European Economic Area you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local data protection authority.

To exercise any of these rights contact us at:

Email: export@moonwoodfurniture.com

WhatsApp: +62 811-2712-210

We will respond to all privacy-related requests in a timely manner.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of our website following any changes constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this privacy policy or how we handle your information contact us at:

  • Email: export@moonwoodfurniture.com

  • WhatsApp: +62 811-2712-210

  • Website: moonwoodfurniture.com

Our team is available Monday to Saturday. Inquiries received on Sundays will be responded to on the next business day.